Your Health. Our Priority.
At Connect Cures, we are here to guide you every step of the way in your medical journey. Whether you have questions about treatment options, hospitals, cost estimates, or travel arrangements — our dedicated team is ready to assist you 24/7.
- Email: contact@connectcures.com
- Phone / WhatsApp: +91-9315440818
- Office Address: C/416-7, Madanpur khadar extension Sarita vihar South Delhi 110076
- Working Hours: Available 24/7 for inquiries and emergency support.
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Frequently Asked Questions
What is medical tourism, and how does it work with Connect Cures?
Medical tourism involves traveling abroad to receive medical care. With Connect Cures, we streamline the entire process from treatment planning and doctor consultations to travel, accommodation, and follow-up care.
How do I start the treatment process?
Simply share your medical reports and preferred destination. Our medical team will review your case and provide treatment options, cost estimates, and timelines.
Do I need a medical visa, and how do I apply for one?
Yes, most countries require a medical visa. We assist in providing visa invitation letters and guide you through the application process to ensure smooth approval.
How long does the visa process take?
Visa timelines vary by country, but typically range from 3 to 15 working days. Our support team works closely with you to prepare and submit the necessary documentation on time.
Will someone pick me up at the airport?
Absolutely. Airport pickup is part of our standard service. We ensure that patients are greeted upon arrival and safely transported to their hospital or accommodation.
Where will I stay during my treatment?
We help arrange comfortable lodging based on your budget and preferences either near the hospital or in guest accommodations designed for medical tourists.
Is a translator or interpreter available if I don’t speak the local language?
Yes, we provide multilingual coordinators and interpreters to assist you with communication during hospital visits, consultations, and beyond.
How do I know if the hospitals are safe and accredited?
We only partner with internationally accredited hospitals that meet global medical standards such as JCI (Joint Commission International), NABH, or local governing bodies.
Are post-treatment follow-ups included?
Yes, we arrange follow-up consultations with your treating doctor even after you return home via email, video call, or through our care team.
Can my family or a companion travel with me?
Definitely. We can help arrange visas, lodging, and travel support for your family member or companion, ensuring they are comfortable throughout your stay.
Who will assist me in arranging my consultation, treatment plan, and other services?
A dedicated medical coordinator will be assigned to you. They will handle everything from organizing your consultations and treatment plans to managing logistics like hospital appointments, travel, and accommodation.
Is there any fee for obtaining a Visa Invitation Letter?
No, we provide the Visa Invitation Letter free of charge. However, you may need to pay the official visa processing fee at the respective embassy or consulate in your country when applying for a medical visa.
Is the treatment plan provided before travel considered final?
The initial treatment plan is tentative and based solely on the medical reports you provide. The final plan, including exact procedures and costs, will be confirmed after a physical consultation and any required diagnostic tests at the treating hospital.
Are air tickets included in the hospital estimate provided?
No, airfare and visa fees are not included in the hospital’s treatment estimate. These expenses are the responsibility of the patient and must be arranged separately. However, our team can guide you with flight planning and visa procedures to make your journey as smooth as possible.
Are hotel or guest house stays post discharge included in the hospital estimate?
Yes, post-discharge accommodation at a hotel or guest house is included in the treatment estimate provided by Connect Cures. This helps ensure a smooth recovery period near the hospital. However, meals post discharge need to be arranged by the patient separately. Our team will handle all arrangements based on your needs. Please note that any additional personal expenses beyond the standard package may not be included.